Delete Account

In the app

Open the Two We app → "Settings" → "Delete account". The app will warn you that the action is irreversible and ask you to confirm: with your password, or, if you sign in through Google or another service and have no password, with a code sent to your email. Once confirmed, the account is deleted immediately.

If you have already deleted the app

Write from the email address your account is registered with to jonirootman714@gmail.com and state in the message that you are requesting account deletion. We will delete it within no more than 30 days and reply with confirmation. We cannot fulfil a request from a different address: otherwise anyone could delete someone else's account.

What gets deleted

The profile and all its versions, photos and avatar, photos, videos, and voice messages sent in correspondence, the messages and conversations themselves, likes and matches, psychological test answers and the computed profile, mentor and matchmaker requests, notification settings, device tokens, and the account itself.

What is retained and why

Records of payments made — as required by accounting and tax record-keeping rules. They are no longer linked to your profile and are not used for anything other than reporting.

An active subscription is cancelled upon account deletion and is not refunded: deletion happens at your own initiative.

Timeframes

From the app — immediately. By email — no more than 30 days from the request. Database backups that may contain deleted records are fully overwritten within 30 days.